Shipping policy

Shipping and Delivery Policy

At Malar Silks, we offer shipping services across India for our customers. The shipping and delivery charges for eligible orders will be borne by Malar Silks. Customers are not required to pay any separate shipping or delivery charges for orders placed through our online store, subject to the applicable order terms and conditions.

The total order amount displayed at the time of checkout will include the applicable product price and any other charges, if applicable. There will be no additional shipping or delivery charges payable by the customer after the order has been confirmed, unless specifically mentioned at the time of placing the order.

Delivery Coverage

Our shipping and delivery services are available within India only. We currently do not offer international shipping or delivery outside India.

Orders will be shipped to the delivery address provided by the customer at the time of placing the order. Customers are requested to provide a complete and accurate delivery address, including the correct PIN code, contact number, and any other necessary details required for successful delivery.

Delivery Time

Delivery time may vary depending on the customer's location, product availability, order processing time, courier service, weather conditions, holidays, and other circumstances beyond our control. Once the order is processed and dispatched, the customer may receive the relevant shipping or tracking details, where applicable.
While Malar Silks makes every reasonable effort to ensure timely delivery, the actual delivery date may vary depending on the courier service and the destination. Delays caused by unforeseen circumstances, natural events, transportation issues, courier-related delays, or other external factors may occur.

Order Processing and Dispatch

Orders will be processed after successful confirmation of the order and payment, wherever applicable. Products will be carefully packed before dispatch to help ensure that they reach the customer safely.

In case a product becomes unavailable or goes out of stock before dispatch, Malar Silks may contact the customer regarding the order. The order may be processed, modified, or cancelled depending on product availability and customer confirmation.

Delivery Address

Customers are responsible for providing accurate and complete delivery information while placing an order. Malar Silks will not be responsible for delays or failed delivery caused by incorrect, incomplete, or insufficient address details provided by the customer.

If a delivery attempt is unsuccessful due to the customer being unavailable, an incorrect address, or other customer-related reasons, the courier partner may make further delivery attempts according to their delivery procedures.

Delivery Confirmation

Customers are advised to check the order and package details upon delivery. If there is any visible damage to the package or any issue with the received product, customers should contact Malar Silks customer support as soon as possible with the relevant order details and supporting photographs, wherever required.

Malar Silks will review such cases according to its applicable return, exchange, cancellation, and refund policies.

Applicable Charges and Taxes

As the shipping and delivery charges are borne by Malar Silks, customers will not be charged separately for standard shipping and delivery within India, subject to the applicable terms of the order.

Any charges specifically communicated to the customer before order confirmation will be applicable as stated at the time of purchase.

Malar Silks reserves the right to update or modify the shipping and delivery terms from time to time. Any changes will be updated on this website and will be applicable to orders placed after the revised policy comes into effect.